Having logged on to the Change Factory, the user chooses from a list of methodologies that have been designed to deal with a range of typical business change scenarios, such as:
If the user has subscribed to the Method Manager, the option to ‘manage’ a methodology will be offered as well as a list of projects (roll cursor over diagram) that have been set up for their company using a tailored or bespoke methodology – see the Tailoring Service.
The user is then presented with a process map (see panel for an example process). Each process step contains a description, hints and tips and a ‘to do’ list. Each step within a process has its own work breakdown structure and set of tasks to be completed.
The user can select a task or obtain a list of tasks that have been assigned to his or her role and then select a task from the list. Once a task is selected, guidance is provided to the user to aid its completion and, in most cases, a number of ‘assets’ are available to download such as a checklist, an assessment method or a template.
The user can also search for assets by subject (e.g. ‘culture’ or ‘benefit’) or by type (e.g. ‘template’ or ‘presentation’). A range of reports is also available e.g. to list all tasks that have been assigned to a role or to list all tasks within a process step.
Users of the Professional or Enterprise versions are also able to record their time and highlight any issues relating to their assigned tasks. Selected users with this functionality (e.g. the project manager) are also able to assign tasks to individuals, report progress and export an outline plan to MS Project.
All methodologies follow this basic structure.
Find out more about the features of the Change Factory in our Change Factory Overview.